Shipping

Shipping within Canada:

Orders ship from St Adolphe, Manitoba.  Once you place your order, it will be packed & ready to ship in 1-3 business days.  Local orders arrive within a few days of shipping, while those outside of Manitoba can expect to wait 5-12 days.  

Canada Post Lettermail:
(does not include tracking)
Orders under $20 ship for $2.49
Orders under $35 ship for $3.49
Orders under $49 ship for $4.97
Orders over $49 ship FREE! 

Canada Post Expedited
 (includes tracking)
$10.97

 

Shipping charges are non refundable and delivery times are not guaranteed.

Shipping to the USA:

Orders ship out within 1-3 business days. There is a tracking and no tracking option so please choose which one works best. If you choose no tracking, there is no way we can track your order on our end.  

Orders under $99 ship for $7.97 without tracking and $10.97 with tracking

Orders over $99 ship FREE with tracking! 

Shipping charges are non refundable and delivery times are not guaranteed.

 

Returns and Exchanges

If you are not satisfied with your purchase, we will be happy to provide you with a full refund minus the shipping. In order to process a return, all products need to be in the same condition that you received them in with all tags still attached.


Returns need to be initiated within 30 days of the day you received the order. 


To begin the process of a return send an email to customerservice@colibricanada.com with your order number and reason for the return. We do not offer free shipping, the customer will be responsible for all shipping costs to return the item(s) to us for a refund.


Our items are carefully inspected before packaging, but in the event that a manufacturer’s defect is missed, we will issue a full refund and cover the return shipping cost! 


Shipping charges are non refundable and delivery times are not guaranteed.